At Planet Home Care, our utmost priority is delivering outstanding care services to our valued clients. To ensure clarity regarding financial commitments, we have established the following policy concerning payments and obligations.

Service Charges and Fees

Clients utilizing our services acknowledge and agree to compensate for services provided as per the agreed service plan. Service charges will be clearly delineated in the service agreement and may encompass hourly rates, specific care services, or other relevant charges.

Billing and Payment

Invoices will be generated and furnished on a predetermined schedule, typically bi-weekly or monthly, as outlined in the service plan. Payment is expected within [insert specified number of days, e.g., 15 days] of the invoice date. Delayed payments may incur additional charges or interest as stipulated in the agreement.

Methods of Payment

Planet Home Care accepts various payment forms, including cash, checks, credit/debit cards, electronic funds transfer, or other mutually agreed-upon methods. Payment details and preferred methods will be specified in the service agreement.

Changes in Services

Any modifications to the service plan, schedules, or additional services required must be mutually communicated and agreed upon in writing to ensure accurate billing.

Financial Responsibility

Clients or responsible parties (if applicable) bear responsibility for all charges associated with the care services provided, including any expenses not covered by insurance or other third-party payers.

Delinquent Accounts

In instances of delinquent accounts, where payments are not received within the stipulated timeframe, Planet Home Care reserves the right to take appropriate actions, including discontinuation of services until the account is settled.

Confidentiality

All financial information and records will be treated with utmost confidentiality and solely utilized for billing and administrative purposes in compliance with privacy regulations.

Termination of Services

Failure to adhere to the financial responsibilities outlined in this agreement may result in termination of services following appropriate notice.